SecureMyBooking

Camberley Theatre joins with SecureMyBooking to bring worry-free bookings for future performances. SecureMyBooking

For a worry-free ticket purchase, you may choose to opt into the SecureMyBooking ticket refund program to obtain a refund if you’re unable to make it to your event for the reasons set out in the terms and conditions.

From traffic delays, illness, adverse weather conditions, strikes, accidents and more, it’s easy for you to apply for a refund. For just a fraction of the cost of your tickets, you will be able to recoup 100% of the paid ticket price (including fulfilment and administration fees) if you are unable to make it to your event.

Secure My Booking ticket protections costs just £2 per ticket, so add this to your order and feel safe knowing you can claim a refund. Just add to the basket when you check out! (Please note this cannot be purchased retrospectively)

What’s covered?

  • Death/accident/illness to the ticket holder
  • Illness from COVID, government-mandated self-isolation, local lockdowns
  •  Death of ticket holders immediate family
  • Adverse weather
  • Travel delays
  • Burglary, flood or fire at their home
  • Plus much more!
  • View the full terms and conditions.

Looking to apply for a refund?

If your performance has been cancelled or rescheduled by Camberley Theatre, you can contact us: Camberley.Theatre@surreyheath.gov.uk

If you’re unable to attend a performance that continues to go ahead and you have Secure My Booking ticket protection, apply for a refund: www.ticket-refunds.com